Your account has temporarily lost access to trade on the EA SPORTS Companion App

Question

On December 24, 2025, i got an email saying, "We noticed your account has been communicating with EA SPORTS FCTM servers through an unofficial or modified client, which breaks our rules

Your account has temporarily lost access to trade on the EA SPORTS FC™ Companion App

To earn access to the Transfer Market on the Companion App, you must play more in-game

Its been almost 3 months and i play more then 400 or 500 games, playing every game mode and logging in to the web app and companion app everyday day. Still, my transfer market is not unlocked on web app Please someone help me. i need web app to trade and i am working so i dont have time to open console

aloyalot · Answer

I just got the email too. What should i do?

seem_vigoasia · Answer

idk mate i am also trying to find solutions&nbsp;

ea_barry · Answer

SEEM_VIGOASIA aloyalot&nbsp;
We cannot assist with bans directly here on EA Forums.&nbsp;If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article:&nbsp;&nbsp;https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

seem_vigoasia · Answer

i checked on my bans on ea help its says i have no ban history&nbsp;&nbsp;

seem_vigoasia · Answer

EA_Barrypls can u help me resolve this i have no ban no suspension i played over 1500 games rn still my web app transfer market is not unlocked and on ut in play time and played matches it not even counting my games pls help man&nbsp;

Forum Discussion

Your account has temporarily lost access to trade on the EA SPORTS Companion App

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