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ROYAL_BLANCO_7's avatar
25 days ago
Solved

All coins have been removed from my football ultemaite team.

Dear EA,

On August 31 2025 at 10:35PM I have received an email from EA, It states that my personal account is involved in distributing coins, which is in violation of your esteemed company's rules.  I was accused of violating the rules, even though I did not purchase any coins from the well-known stores that sell them for money. I also only have this account, which I use to log in to play, and I do not have any other accounts, unfortunately all the coins that I collected legally in the game was taken away from me more than 2 Million coins that I collected by displayed the cards that I obtained from the reward packages during the game and selling them legally on the the transaction market. You can review my record and make sure that I did not commit any violation of the rules and regulations. I have even canceled my purchase of the new game FC 26 Ultimate Edition; because of what happened to me in this game. Hooping that I could get your help and be justified so I don’t lose my trust in you as a loyal customer😔

Thank you so for your concern,

Your sincere 

SALMAAN SAUD ABDULAZIZ BINSABAAN

E-Mail: [edit: email address removed]

  • Hello. We are not able to help with account sanctions over the EA Forums. Please see the article here for more information, as well as instructions for submitting a dispute. Thank you.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    25 days ago

    Hello. We are not able to help with account sanctions over the EA Forums. Please see the article here for more information, as well as instructions for submitting a dispute. Thank you.

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