All coins have been removed from my football ultemaite team.

Question

Dear EA,On August 31 2025 at 10:35PM I have received an email from EA, It states that my personal account is involved in distributing coins, which is in violation of your esteemed company's rules. &nbsp;I was accused of violating the rules, even though I did not purchase any coins from the well-known stores that sell them for money. I also only have this account, which I use to log in to play, and I do not have any other accounts, unfortunately all the coins that I collected legally in the game was taken away from me more than 2 Million coins that I collected by displayed the cards that I obtained from the reward packages during the game and selling them legally on the the transaction market. You can review my record and make sure that I did not commit any violation of the rules and regulations. I have even canceled my purchase of the new game FC 26 Ultimate Edition; because of what happened to me in this game. Hooping that I could get your help and be justified so I don’t lose my trust in you as a loyal customer😔Thank you so for your concern,Your sincere&nbsp;SALMAAN SAUD ABDULAZIZ BINSABAANE-Mail: [edit: email address removed]

ea_aljo · Answer

Hello. We are not able to help with account sanctions over the EA Forums. Please see the article here for more information, as well as instructions for submitting a dispute. Thank you.