Fc25 crush while playing "clash d'equipes"

I was playing clash dequipe, leading 3-0 in second half. Date : 26,02,2025 between 22 and 23h. And the game crushed. I shared the technical details with sony/Ea. When I came back I losed my points (got 0) even if the score mentionned "3_0" and could not repeat the game. Now this points could get me rang 1-200 rewards unstead I'm in "elite 1" level.

How to get at least basic win points 1400(champion level)?

Thanks in advance.