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DiehardSatsuma's avatar
DiehardSatsuma
Seasoned Traveler
10 days ago

Game Crashes and Match Losses

I raised a discussion earlier regarding players quitting when you're drawing on Champions resulting in no win being granted, and a similar thing happens with Squad Battles. I was winning 4-0 when my game crashed, though when I rebooted the game it counted it as a 3-0 loss. As a result of this, I am now highly unlikely to finish Elite 1, so the crash has had a direct influence on my rewards once again.

Given the culture of the player base and the evident poor optimisation of the game itself, it is beyond unfair to take wins away from players when other players leave or when the game crashes, both of which are frequent. These things are completely out of our control, so why are we being punished for them?

Given this iteration of this series is more than the tenth to include this game mode, it is either wilfully and knowingly designed this way to punish the players, which is unacceptable and unforgivable, or it is abject incompetence, which is also unacceptable and unforgivable for a developer and business your size. There must be a way for the game to cache the score while the game is running so that, in the event of crashes, it registers it as a win. I implore you to make this change in the next title update or, at the very least, in the release of your next iteration which,

Given how things are going and the shameful degree of engagement from you on these forums about the issues that PLAGUE your games, issues that your players suffer from and kindly bring to your attention to address, I may not be getting it anyway. EA FC 25 was the first I'd bought since FIFA 21, and the more I play it the more it becomes clear why that is.

Stop wasting your time on new card promotions and actually fix your game, for crying out loud. I am so, so very tired of all this. You have an embarrassment of money and resources and you owe it to your customers - especially those who support your products year in and year out - to do better.

2 Replies

  • This is the second week in a row where the game has crashed while I was playing Squad Battles, once again putting me at risk of not finishing in Elite 1 out of no fault of my own. Last week I got it by the skin of my teeth, though I don't think I'll be as fortunate again this week. Boy, I sure do love getting 0 points because the game crashed despite it only having been running for 15 minutes - because I specifically launched it and went into my final Squad Battles match immediately to get it done ASAP TO AVOID THIS EXACT EVENTUALITY BECAUSE IT HAD HAPPENED BEFORE (please see THIS VERY THREAD for further details 😉) - me having no way to mitigate these crashes and me winning 6-1 at the time, it is so very rewarding and so very, very much wants me to come back and play future instalments 🙂 Don't worry though, I'll receive an untradeable pack in my Elite 2 rewards in which I'll get Ruben Neves for the 500th time, so that'll make up for it. I've been back playing this game for one month after taking a break for several years and I think I'm done with it again for several more years, if not forever. I have many regrets in my life and giving EA my money is the very biggest of them all.

  • bobbyperu1973is's avatar
    bobbyperu1973is
    Seasoned Newcomer
    5 days ago

    Same thing happened to me just an hour ago and the 7th time in 2 weeks. Was winning in champs finals but got a loss. 

    We're just supposed to take this silently and no compensation?

    Step up your game EA and support your customers.

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