Forum Discussion
Hey MadRob18,
What platform did you preorder FC 26 on? The additional content in FC 25 might not be available on your platform.
For instance, the offer for Nintendo Switch and Nintendo Switch 2 versions of FC 26 does not include the EA SPORTS FC 25 Content.
I still have the issue on ps5
- EA_Claus4 months ago
Community Manager
Hey s_moataz93,
So you preordered FC 26 on your PS5. Are you also playing FC 25 on the same PSN ID that placed the preorder? You need to log in to FC 25 using the same PSN ID that placed the preorder to unlock these rewards.
Are you sharing access to the game from a different PSN ID on your console by any chance?
Did you check the order history and confirm that the preorder went through? If you placed your preorder recently, it might take some time to process.
Let us know!