Community Manager⚠️ Marked as Solution for Visibility Purposes Only
Hello everyone,
Thank you for bringing this to our attention. Our team will investigate the issue. If you are still experiencing problems, please provide the following details to assist with our investigation:
- Gamertag
- Platform
- Summary of the issue
- Name of your ISP
- Recent timestamp (date, time, time zone)
- A screenshot of the issue would also be helpful.
Please make sure to restart your device and your home router before checking again. Have you also confirmed with your ISP for any local network issues?
Thank you!
Gametag: faltess , platform: PS5, issue: unable to connect to ultimate team timezone: Sydney Australia, ISP:Telstra
Image 1: is the common issue
image 2: if you do manage to get in it’s just and endless loop of loading then (image 3)
image 3: you get booted out again
I think I’ve summarized this for 90% of the people who are in the same boat. This has been happening for almost 36hrs now. I have contact Telstra and they have been in contact with me for most part of today via X to try find a work around (changing DNS etc) but conclusion is the issue is at you end EA_Pulsar. Any help would be much appreciated. Cheers.
