Partner Club Disappointment: Where Are Beşiktaş Features? No Comms!

I am writing as a deeply frustrated Beşiktaş fan and a customer. Despite the severe economic difficulties in my country, I purchased EA FC 26 specifically because of the promised partnership with Beşiktaş. After waiting an entire year since the partnership was announced, we find NO authentic features: no goal music, no unique chants, and no walkout anthem. What is more insulting is the complete lack of communication. Not only are the features missing, but EA has not provided a single statement, timeline, or acknowledgment regarding when these core Beşiktaş elements will be added. Is this how EA treats its loyal, paying customers and the fans of a partner club? We deserve the full, authentic experience we were promised, or at the very least, an official update on when it will be delivered. Please respect your partnership and your customers. Give us the Beşiktaş atmosphere we paid for!