Forum Discussion

Seasoned Vanguard

5 days ago

Solved

Pro Clubs - Upcoming 20,000 Instant AXP Missing

I don't have the notification in my 'News' regarding the upcoming 20,000 Instant AXP, whereas my friends do (image taken by a friend). Similarly, I never received the 35 game AXP boost. Are these pr...

clubs

EA_Darko
10 hours ago
Hey all, if not seeing this offer, can you ensure that your marketing and email preferences are all enabled both in-game and on your account.

Offers like this can be missed if you have opted to restrict these offers in your settings.

Darko

EA_Darko

Community Manager

4 days ago

Hey DiehardSatsuma many of these offers are only available when an account meets certain criteria. Know it can be frustrating but in a lot of cases, these are to help lower-level clubs move up a bit.

I believe that there is a Clubs level cap in play, where if you are above a certain level, you do not qualify for the boost.

Can I ask, what level your Club is at? It can simply be the case that your Club level is so high that it is not eligible for the promo.

Darko

mhm93ali

Newcomer

4 days ago

I think as it says in the attached photo, log in starting April 6th, so he is good, just need to wait couple of days

EA_Darko
Community Manager
4 days ago
His concern is that he is not seeing the pop up mhm93ali.

Just giving a little info around why it may not pop up.

Darko
- fitjet1
  Seasoned Newcomer
  1 day ago
  HelloEA_Darko
  I didn’t got it either , but my friend got it. We are in the same club. Can you tell why ?
  
  Same thing with the 35x axp.