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DiehardSatsuma's avatar
DiehardSatsuma
Seasoned Hotshot
2 months ago

Pro Clubs - Upcoming 20,000 Instant AXP Missing

I don't have the notification in my 'News' regarding the upcoming 20,000 Instant AXP, whereas my friends do (image taken by a friend). Similarly, I never received the 35 game AXP boost. Are these pr...
clubs
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
2 months ago

Hey DiehardSatsuma​ many of these offers are only available when an account meets certain criteria. Know it can be frustrating but in a lot of cases, these are to help lower-level clubs move up a bit.

I believe that there is a Clubs level cap in play, where if you are above a certain level, you do not qualify for the boost.

Can I ask, what level your Club is at? It can simply be the case that your Club level is so high that it is not eligible for the promo. 

Darko

mhm93ali's avatar
mhm93ali
Newcomer
2 months ago

I think as it says in the attached photo, log in starting April 6th, so he is good, just need to wait couple of days 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    His concern is that he is not seeing the pop up mhm93ali​.

    Just giving a little info around why it may not pop up.

    Darko

    • fitjet1's avatar
      fitjet1
      Seasoned Newcomer
      1 month ago

      HelloEA_Darko​ 

      I didn’t got it either , but my friend got it. We are in the same club. Can you tell why ?

      Same thing with the 35x axp. 

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