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VonKriegerss's avatar
VonKriegerss
Seasoned Newcomer
1 month ago

I am requesting a full refund for EA's fake marketing

I am writing this post to formally document my request for a full refund based on False Advertising and Misleading Marketing regarding EA Sports FC.

When I purchased this game, I was sold a vision of "The World’s Game" featuring "Revolutionary HyperMotionV technology" and "unparalleled realism." However, the product delivered is fundamentally different from what was advertised in the trailers and deep-dive pitches.

The marketing promised fluid, AI-driven realism. Instead, we have a product riddled with inconsistent DDA, where player stats seem irrelevant and the outcome feels predetermined. This is not the "skill-based" experience I paid for.

EA continues to market a competitive environment while ignoring input delay and server instability. Selling a competitive online product that lacks the infrastructure to function correctly is a breach of consumer trust.

We’ve seen multiple instances where paid content (Packs) did not match their descriptions. Correcting these errors "after the fact" while keeping the money is a textbook example of deceptive trade practices. This includes the yearly SBC mistakes --- POTM Yamal in Wilson SBC which EA never compensated anything.

I have spent my hard-earned money on a product that feels like an Alpha build rather than a finished AAA title. I am no longer asking for "fixes" or "patches"—I am requesting a full refund as the product does not perform the functions it was advertised to provide.

I encourage anyone else who feels misled by the promotional trailers to join this thread. It’s time we hold companies accountable for

1 Reply

  • vldsdfz155's avatar
    vldsdfz155
    Rising Adventurer
    1 month ago

    I agree and join you. This is not what was promoted, and not even the same product as what I paid for. The marketing campaign was indeed misleading. The product at the start was ok-ish, although numereous flaws and bugs that were dragged for years were still not dealt with. Instead of dealing with these, they concentrated on stuff that actually worked, ruining the game in the process. Each patch is a downgrade of the game. Gameplay is horrendeous, defense is a joke, offense a freak show, football intelligence non existing, I see even flagrant mistakes against the football rules. Each game is a sequence of WTF moments, one drag of frustrations, and whatever you try, there is no way you can play football with it.

    Since this is not what was advertised by a million miles, I also demand a refund. I had it, really!

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