Missing rewards for FC27 pre-order

I purchased EA SPORTS FC 27 Ultimate Plus Edition through EA App on the same EA account I use for FC 26. The preorder is visible in my EA App library, but after more than 15 hours I still haven't rec...

EA_QueenBee
29 days ago
Hey ikaaary,

Pre-order Rewards for FC 26 will not be immediately accessible, they will be delivered in the coming days. I can only ask for patience while they're rolled out.

EA_QueenBee

Community Manager

29 days ago

Hey ikaaary,

Pre-order Rewards for FC 26 will not be immediately accessible, they will be delivered in the coming days. I can only ask for patience while they're rolled out.

69ba6a7e52ce92d8

New Rookie

28 days ago

Is there any reason why EA has deliberately mislead customers? Also, how do I request a refund. Been waiting for 48 hours for my FC27 preorder rewards to land on FC26

EA_QueenBee
Community Manager
28 days ago
Hey 69ba6a7e52ce92d8,

Again, it might take a little while for your items to arrive in FC 26. If you still want a refund, then I'd recommend reaching out to the retailer where you bought the game. If that was the EA app, then I have an article on how to ask for a refund here.

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Missing rewards for FC27 pre-order

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