Recieved a 2 week suspension email but on the ea help website it says permanent?

Hi, So this is very strange. I got a 2 week suspension for cheating even though I didn't cheat whatsoever. I don't understand why my account was flagged but I tried appealing and it got denied but ...

discussion

how tos

steam

EA_Darko
4 months ago
We cannot help with any account issues here on the forums SUIILESHCR7.

All we can recommend is that you appeal the ban here: https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/

Darko

SUIILESHCR7

Rising Newcomer

4 months ago

Hi Darko,

I would but i don't get a real response from an actual person. Can I do a DSAR request on that link?

EA_Darko
Community Manager
4 months ago
Hey SUIILESHCR7 to ensure consistency our team uses templates but all appeals are independently reviewed by a member of the team.

Darko
SaintYxng
Rising Newcomer
4 months ago
Hey SUIILESHCR7 I just wanted to know if you got your account back as I am in the same position?

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Recieved a 2 week suspension email but on the ea help website it says permanent?

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Recieved a 2 week suspension email but on the ea help website it says permanent?