Forum Discussion

Wazza1018's avatar
Wazza1018
New Novice
1 day ago

Warning: EA SPORTS FC 26

You broke our rules against Balance transfer.

 

 

Hey guys this never happened, can any of your support team member personally look into my account and remove this warning from my account?

 

I do limited trading, probably 5-10 a day, with those profits, and with Squad battle rewards, with Tradabale SBC packs re-sale money, I purchase clean cards from the market, cards with 0 matches played. I have done this ever since Fifa 18. 

 

I have done nothing out of ordinary from what i have been doing in past FIfa's FC's

 

I clearly mean to say that I patiently, with a lot of effort, earn little money to spend my hard earned money to buy a few cards weekly. 

 

And here's another thing, I buy all cards for 11,000 and 12,000 coins.

 

This is unfair I was patiently collecting as many cards as possible during the end game cycle and overall i have spent 900 hrs of my precious time to suddenly get booted out like this is against any human rights. In fact its very traumatic experience for me now.

 

Next you will tell me that I am winning 7-0 on Legendary so get a Ban!

 

I repeat I have been unfairly given such a warning and i appeal to you for it to be reversed as soon as possible with a manual review. 

 

Thank you

4 Replies

  • Just following up on this because my main question still hasn't been answered.

    I understand that forum moderators cannot overturn a sanction, and I have already used the official appeal process multiple times.

    My question is: after repeated automated appeal decisions, is there any legitimate way to request an actual human review by the Terms of Service team?

  • Plus I have already appealed there 10 times in past few days.
    Its just automated reply.

    Every time they say transfer market ban should remain in place. 

    For doing what? I want the answer.

    What do you suggest then I appeal everyday and pile up 300 re-appeals on the same case? 

    Every morning this is putting me in serious bad mood.

    You guys think its funny? Why would you treat us like this?

    I am serious, don't make jokes about me, I really want these answers. This is inhuman treatment of one of your loyal game player.

  • Yes I have appealed, I have done that route, no one is willing to give an exact cause to my ban.

    How can I get hold of someone from the TOS team to actually check into my transactions? How? Why is it so complicated? Why is this even getting so normal that everywhere it is just a copy paste general reply? Why cant you people take this more seriously? Be more clear on whats going on with my account? 

    Why cant there be another simpler route to make this process of checking up in details be fair and clearly visible to both parties?

    I dont want general answers. I want some one from the service team to look at it

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Wazza1018​ 

    Ban appeals are not handled via the forums. If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in the following link:

    How do I appeal a ban

    Thank you. EA_Barry.