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Hey niuniu66623,
Sorry it's been taking so long for you to hear back. It does look like an initial reply was sent for issue 224227876, and based on the status of that case it seems this is under investigation.
You should be able to check your case history here to review that initial response and keep an eye out for the Terms of Service team to finish their investigation and get back to you. That will just depend on how many other cases are in their queue ahead of yours. While I'm not able to provide an ETA, I would suggest not opening multiple appeals just to avoid slowing the process down as the team reviews the appeal.
Thanks for the patience while they're taking a look and getting back to you!
- niuniu6662328 days agoRising Newcomer
Thank you for replying, I removed the multiple appeals, the case number with 224227876 shows me the stauts right now is waiting for the stuido, I guess I will keep waiting until they reply?
by the way, thank you again for replying me, I just kind of frustrated by no messages from EA...
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