Why is the game so slow
Why is the game so slow?
CM: Edited to update thread title to include more context
Forum Discussion
EA_Pulsar
Community Manager
Community ManagerThanks for the reports. Based on what’s been shared so far, several of you do seem to be describing a similar symptom: slow or heavy in-match gameplay, including delayed inputs, slow turning, passing, dribbling, and tackling.
That said, we still can’t confirm this is the same issue for everyone. Similar symptoms can come from different causes, so we need a few specifics to properly narrow this down.
If you’re affected, please reply with:
- Platform
- Game mode(s) affected
- Whether this is only in matches or also in menus/loading
- When it started
- Usual in-game ping
- Wired or wireless connection
- Region/country
- Whether it happens every match or only at certain times
If possible, please also share a short clip showing the delayed or heavy gameplay with controller input.
I know some of you have already tried standard troubleshooting, but those steps can still help with triage. The reason is simple: the same “slow gameplay” feeling can come from different sources, and those checks help show whether this is a broader gameplay issue or something affecting certain setups, modes, or match conditions.
The more specific the reports are, the easier it is to raise this clearly and accurately.
Platform - ps4 game, played on ps5 pro
Game mode(s) affected - Ultimate team
Whether this is only in matches or also in menus/loading - sometimes it feels like the menus are slow, but the major issue is the gameplay
When it started - the patch before this oneUsual in-game ping 12-16ms
Wired or wireless connection - wired
Region/country - UK
Whether it happens every match or only at certain times - nearly every match, I think i get maybe 3 hours a week with good gameplay.
Ive upgraded my router, my controller and now my console to try and fix this game, that's thousands of pounds for something that isn't my fault
Platform : PC (EA App)
Game mode(s) affected : Ultimate team
Whether this is only in matches or also in menus/loading: Sometimes in the menus but always in matches
When it started: A few weeks back, like 3
Usual in-game ping: 14ms -16ms
Wired or wireless connection: wired
Region/country: USA
Whether it happens every match or only at certain times: Pretty much every match, there was one night last week I could play. Every single other match I played had severe animation desync, 99 passing players would pass in an empty space, cant dribble at all, cant run responsively.
Just play the game during peak hours on a friend’s house and you will understand. This affects everybody. Go watch some streamers talk about it.
Most of the community suffers with this. You just have to replicate the problem on different environment to understand and create a solution. It is not rocket science.
- Platform: PS5
- Game mode(s) affected: Ultimate Team
- Whether this is only in matches or also in menus/loading: Everywhere, even web app
- When it started: since I started playing UT, that is FC24
- Usual in-game ping: 8ms
- Wired or wireless connection: wired with 1GB fiber
- Region/country: US Houston-TX
- Whether it happens every match or only at certain times: peak hours, specially weekend and during big promos
Platform - ps4 game, played on ps5 disk. No difference with playing on ps4
Game mode(s) affected - Seasons
Whether this is only in matches or also in menus/loading - gameplay
When it started - since FC25 came out
Wired or wireless connection - wired
Region/country - Belgium
Whether it happens every match or only at certain times - nearly every match. There is literally no line in there. Every now and then the game is responsive and I can do what I intend, but most of the time it feels like it is living it's own life. Button responsiveness is zero and players/team don't execute tasks.
I had a good period between Saturday morning and yesterday (Tuesday)afternoon. Played the Cup in Seasons, reached the final like a dozen times and won practically every game. Even games with ping over 100 were responsive. Since yesterday evening, nothing works anymore. Players don't move, no control over anything. I'm playing in mud. When I'm in offense there is hardly a player to pass to, when in defense I don't have anyone to defend with. Most of the time I'm playing games with ping 15-20
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