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JOPACHA14's avatar
JOPACHA14
New Rookie
5 months ago

“You cannot access to Ultimate Team at this moment”

Since yesterday I cannot enter to Ultimate Team on my ps4, always I tried to access the same error cames  on: “You cannot access to Ultimate Team at this moment. You will return to the main menu”. Pe...
connectivity
crashing
login issue
playstation
Bripster's avatar
Bripster
New Rookie
5 months ago

same issue on ps5, cant even play and its been 2 days now, lost out on rewards etc due to this and game d/cin me in final moments of matches in gauntlet. replyin here so can see if ea say anythin, but i doubt they will care

JOPACHA14's avatar
JOPACHA14
New Rookie
5 months ago

I think they don’t care, they keep saying to me that the team is working on that, and also yesterday one worker said to me that they don’t have set a deadline to solve it and they will do it when the team wants, a very hopeful response

  • amaanak4's avatar
    amaanak4
    Seasoned Novice
    5 months ago

    How did you speak to a worker.

    • JOPACHA14's avatar
      JOPACHA14
      New Rookie
      5 months ago

      In the EA Help web you have an option to chat with an advieser of EA, I used the last 3 days, they tried to help me with some solutions, like rebuild de database or eliminate some caché, but didn’t helpes me

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