shayanebra
2 months agoNewcomer
⚠️ My Xbox Series X keeps shutting down only when playing EA Sports FC 26
Hello EA Support,
I’m experiencing an issue on my Xbox Series X where the console shuts down only while playing FC26. I have tried multiple troubleshooting steps, including:
- Lowering the resolution
- Performing a full console reset
- Testing other games (which work fine)
- Clearing caches
- Reinstalling the game
- Updating the console offline
Despite all these steps, the problem persists. I have also been advised to delete the reserved space, but I cannot find that option on my console.
Could you please assist me in resolving this issue?
Thank you for your support.