cannot connect to FUT
"Connecting to ultimate team is not possible at the moment" yet when I use a VPN I can connect, all other game modes work, anyone else having this in the UK. I have done all the troubleshooting tips...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerHi there. Thanks for reaching out. Does the country on your EA account match the region you're located in?
Also, can't hurt to go through a thorough power cycling of your equipment. Please follow these steps:
- Unplug your modem/router for 2 minutes
- Hard restart your console by holding down the power button until it turns off
- Power it all up and try playing again
Let me know if this helps or not.
I have rebooted my router, repaired the game, uninstalled and reinstalled. Yes the account is the same country. After not being able to connect for a few hours, I tried a free VPN and I got straight into the game. I am playing on PC, I have over 520 hours in game and was playing last night. I haven't got a clue why it wont let me connect today.
I just tried Madden 26 and I got straight into Ultimate Team.
- EA_Aljo
Thanks for the details. Try using the web/companion app to delete your squads. Not the players, just the squads. Then, create an empty squad and see if you can load in to UT.
Still the same mate.
Edit
Just tried it again with the free VPN and got straight in
- EA_Aljo
Are you using a wired or wireless connection? Have you tried with both when not on the VPN?
What country are you in?
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