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carwynxcarroll's avatar
carwynxcarroll
Rising Newcomer
1 hour ago

Cannot login to FUT 26 on PS5

I haven't been able to log in to FUT for the past two days. The message I keep getting when I try to log in is "Connecting to UT is not possible at the moment. You will now be returned to the Main Menu."

This has never happened to me before - please let me know if I will get compensated for this, as I've tried asking EA Chat agents for help and they have not been able to assist me either. Ankit tried his best, but nothing worked.

1 Reply

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 minutes ago

    Hi there. Please try using the web/companion app to delete your squads. Just the squads, not the players. Then, create an empty squad. Next, try loading in to UT on the device you normally play on. Let me know if this helps or not. Thanks!

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