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firegamer1su's avatar
firegamer1su
Seasoned Newcomer
3 days ago

Can't Save Squad or Enter Matches

I am unable to play Ultimate Team properly on FC 26 due to a server communication error.

Whenever I try to:
Change my squad formation, Swap/quick sell a player, Use Squad Builder to create a new squad

I instantly receive the message: "There was an error communicating with the Football Ultimate Team servers. Please try again."

This issue started recently and was working with older FC games. EA/PSN servers are online, and other online features appear to work.

I have already tried:
Restarting my PS5, Restarting my internet connection, Closing/reopening the game, Reinstalling FC 26 completely, Signing out and back into my EA account, Trying to access the Companion Web App, Clearing Cache, and rebuilding database, Changing WIFI, and from wire to wireless

Nothing has fixed the issue.

I am playing on PS5 Pro with the digital World's Game Edition of FC 26.

It seems like my Ultimate Team club data may not be syncing correctly with EA servers. Could someone please help investigate my account/club data? I purchased the game last week in the PS Store, so this is not a physical disc. Thank you!

2 Replies

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Hey firegamer1su​,

    What might solve your issue is if you sign into the companion app again and delete your current active squad. Not the players! Just the squad itself. Once you've done that, try loading the game up again and rebuild your squad.

  • firegamer1su's avatar
    firegamer1su
    Seasoned Newcomer
    3 days ago

    My bad, I did not sign out and back into my EA account, or Companion Web App. I did the rest. Could these 2 and changing DNS fix?

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