Companion/Web app not working. Objectives and SBCs expiring soon

Question

I cannot access my web app or companion apps for FC 26 for a whole day now, getting the error: ""EA Account Servers Unavailable" "there was a problem connecting to the EA account servers. Please check your internet connection and try again". There is a Myles Lewis-Skelly objective called "Halloween Puzzle Crafting Completionist" which expires tomorrow in about 24 hours, and I cannot access my console on vacation and will not be able to complete it in time because of this issue, even though I did all the SBCs till yesterday. It needs to be EXTENDED asap, as well as all other SBCs and objectives by a few days at the very least.

noxroy669 · Answer

Been having the same problem for the past 24 hours as well. Can’t even login on my console because I’m getting the same error. No solutions as yet.

slangwise · Answer

I can’t get on Web or app and it’s driving me absolutely crazy.&nbsp;

thetripstar · Answer

I didn't complete this SBC, but I completely agree with the OP. As someone with over a decade of software engineering experience, I find it laughable that this downtime has persisted for multiple days. EA creates SBCs with absurdly tight 24-hour windows to complete a fraction of the challenge, yet their own infrastructure fails for days on end. This is absolutely unacceptable.

In virtually any other industry, this level of dysfunction would cost you a significant portion of your customer base. I already took several years off from this game and will gladly do so again if this continues. EA, stop mistreating your customers.

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Companion/Web app not working. Objectives and SBCs expiring soon

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