Forum Discussion

Seasoned Novice

1 month ago

False Discontinuation Penalty / Warning

Hello,
Been playing FC 26 a lot lately and seems to have random connection drops that only seem to impact this game. The odd thing is the crashes are always after a game or as a game is loading which indicates a processing issue. Normally I would not be bothered to reach out but it crashed on two of my Future Stars Youth Cup and I missed the 6 challenge by 1 win after I won the two matches that crashed. This is extremely disappointing because I really wanted my 2nd Future Stars Academy player. This also happened to me in the AI version of Player Draft after winning 8-0 on game 2 and it gave me the L and ended the campaign. Please EA help me get my evolution for the academy at least. I’d love another draft token as well but I’ll settle for the one thing that bothered me enough to post this. Please help and thank you in advance!

quick update, I consistently have over 28-30ms. Can share pics if helpful.

15 Replies

EA_Aljo
Community Manager
1 month ago
Hopefully, that helps. I have 2 of them in my home and they've been far better than using wireless. I can't guarantee this will fix your issue though. I recommend testing out using a wire to see if your connection improves. If it does, chances are great the adaptor will help.
big_angjelin
Rising Newcomer
26 days ago
here is a error code i get every game when i go to penalties, in UT and even on offline game modes like kick off

can you find a fix
EA_Aljo
Community Manager
26 days ago
Your error message says the graphics driver is crashing. Try updating your graphics driver to the latest version. If that's what you're using, try rolling it back to a previous version.
113c37f853afe271
Rising Novice
26 days ago
How can I add pics of this it's just over 1000 right now I'm usually around 10ms but 1000ms is kinda taking this psss
EA_Aljo
Community Manager
25 days ago
Hi there. Thanks for reaching out. Let's check the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score.