Forum Discussion
EA_Barry
Community Manager
6 days agoCan you please generate and post a Dxdiag report here? There is info in that file we can use to troubleshoot. Thank you. EA_Barry.
- SkyangA6 days agoRising Newcomer
Hi Barry, please find the DxDiag report attached. The crashes still happen in Career Mode matches (game closes to desktop with no error). Crash dumps from all 14 crashes are also in the zip I attached earlier.
- EA_Barry6 days ago
Community Manager
Thanks for the file, I have some troubleshooting steps for you:
- GPU completely stock, no OC or undervolt.
- CPU completely stock.
- XMP/EXPO temporarily off.
- Disable EA, Steam, Discord, NVIDIA/AMD overlays.
- Disable RTSS/Afterburner and other monitoring/hooking software.
- Update BIOS, chipset and GPU driver. (only attempt this if you are confident you will not brick your PC)
Let us know which, if any of these steps help you. Thank you. EA_Barry.