Forum Discussion
EA_Aljo
Community Manager
3 days agoTry using alternate DNS settings with the instructions here. If that doesn't help, use the web/companion app to delete your UT squads. Just the squads, not the players. Then, try loading into the various modes again.
Abdul_6996
3 days agoSeasoned Novice
Dns settings thing doesn't work.i tried the delete all squads on the companion yesterday that didnt work either.
- EA_Aljo3 days ago
Community Manager
Try rebuilding the database and clearing the cache with the instructions here. Also, restore your licenses with these steps.
- Abdul_69963 days agoSeasoned Novice
I did that yesterday aswell.ive tried almost if not ALL manual troubleshooting things I could on my side.it doesn't work man.
- EA_Aljo3 days ago
Community Manager
When you deleted your squads, did you also create an empty squad before trying to log in again? If not, try that.