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TheHazardCinema's avatar
TheHazardCinema
Seasoned Newcomer
1 day ago

Game crashes when I try to connect to online services

Game has ran fine for months, last night I could not connect to EA servers and the game will always crash when I try. I launch the game, EA anti cheat starts up with that black window, FC 26 launches, I select my profile, try to connect online and it crashes. If I choose not to connect, play offline, I can navigate the menus fine. As soon as I try to connect online, it crashes with no error message and relaunches the EA App. I also checked performance diagnostics during game run (CPU, GPU, memory load) and it seems fine - no spikes, below 75% memory use.

I have 5800x3d CPU, 16gb RAM, 7800xt GPU. The game has run flawlessly for months before this.

I have tried: 

  • deleting localappdata and programdata files
  • fresh install of EA App
  • run game as admin
  • turn off firewall
  • allow exceptions within windows defender/virus detect for EA folders
  • closing all overlays, background programs not necessary
  • rollback AMD GPU drivers to 23.6.1 using AMD Driver cleaner program in safe boot mode
  • Repair FC 26 within EA App
  • My bios is fine, Secure Boot and TPM 2.0 enabled (I had to update all this to play Warzone several months ago)
  • Windows updated

This seems like a widespread issue for many PC users on EA or Steam app. It is NOT an issue with hardware, this is absolutely an online issue or the game files or the anti-cheat when trying to connect online.

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