Game crashes when I try to connect to online services

Game has ran fine for months, last night I could not connect to EA servers and the game will always crash when I try. I launch the game, EA anti cheat starts up with that black window, FC 26 launches...

anticheat

connectivity

crashing

multiplayer

jegervladimir

Rising Vanguard

5 months ago

Here is my dxdiag as well

DxDiag.txt97 KB

EA_Aljo
Community Manager
5 months ago
Thank you. Here's what I suggest based on your DxDiag.

Repair/reinstall EA AntiCheat from the game folder

Disable these overlays: EA App, Nvidia, Discord, Steam, MSI Afterburner/RivaTuner

Temporarily disable/uninstall ASUS AI Suite 3/Armoury Crate/ROG peripheral services

Clean-install NVIDIA driver, preferably driver-only or without GeForce overlay

Free up at least 20 - 30 GB on the drive you have FC 26/EA App installed

Update the Intel LAN driver and reboot

Let me know how it goes. Thanks!
- SV-Tefa
  Seasoned Novice
  5 months ago
  Nothing has changed. still getting Ea Javelin Anticheat error ExitType: 95 (81) in Event Viewer whenever i try connecting to the servers
  - EA_Aljo
    Community Manager
    5 months ago
    Hi there. Please get me a DxDiag report. Instructions for that can be found here. Thanks!
- jegervladimir
  Rising Vanguard
  5 months ago
  did like 20 times already, didn't help
  tried with EA app and Nvidia overlays disabled, Discord, Steam, MSI Afterburner/RivaTuner are not even running when I run the game
  Didn't work
  Tried with different versions of drivers already
  why does that matter, I have had the same amount of drive space all year and game was running without issues?
  It says all drivers are up to date and there are no newer versions
  
  Again, I repeat, yesterday the game was running, and after about an hour it started crashing after I tried to start it again after a little break. The game was running before with all these exact same settings and after an hour it didn't. I didn't restart PC in the meantime, didn't changed anything, just went out for a walk, and when I got back the game started crashing. All other games work fine...even your F1 25 works with no issues, it is ONLY FC26 and it only wont work online, offline it doesn't crash, it only crashes when it connects to your servers
  - EA_Aljo
    Community Manager
    5 months ago
    
    why does that matter, I have had the same amount of drive space all year and game was running without issues?
    
    FC 26, the EA App, shader cache and temp folders use this drive. If there's not enough space on it, those functions won't occur and cause issues with the game.
    
    it is ONLY FC26 and it only wont work online, offline it doesn't crash, it only crashes when it connects to your servers
    
    Every game is different. I understand others work, but that doesn't mean FC 26 is going to as well.
    
    it is ONLY FC26 and it only wont work online, offline it doesn't crash, it only crashes when it connects to your servers
    
    We are not aware of any issues with the servers currently as the vast majority of players are connecting without issue. You are certainly welcome to wait and see if you can connect later though.