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Nalin_Dan's avatar
Nalin_Dan
Rising Traveler
2 months ago

Higher ping in Texas - Dallas server down?

I normally have 8ms of latency in Ultimate Team online modes. For a week now I'm only having 24ms. Is something wrong with the Dallas server?

Not only that, the gameplay is horrendous for this previous 7 days. A lot of input delay. Players don't behave normally, even the IA controlled players, everything is slow.

Before anyone suggest obvious things, here is my setup:
- PS5 (with Dual Sense Edge on USB)
- NAT Type 1 (with IP Passthrough)
- Ethernet cable CAT8
- AT&T Fiber 1000
- DNS (8.8.8.8 or 1.1.1.1 or default, trying it all for troubleshoot)
- Alienware Gaming Monitor with 1ms of response

28 Replies

  • I live in Juarez, Mexico, right next to El Paso, Texas, and I have the same problem with the Dallas servers. My ping was always 18ms, and a few weeks ago it started connecting me to all the games with 40 and 50 ping

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    If there are server issues Cdanner2121​ then we will see them on our end and see a huge influx of reports.

    That we are not means that this is most likely connection related so the place to start is with troubleshooting. If having an issue can you try the steps and let me know how you get on.

    Darko

  • EA_Darko​ yet another post regarding high ping after the last server maintenance when we have always gotten 8-12 ping…instead of giving us basic EA connection steps, raise awareness to higher ups… this is impacting numerous regions

  • KingV409's avatar
    KingV409
    Seasoned Novice
    2 months ago

    Same issue, I have been trying to find a solution but nothing, I have been trying to contact EA and absolutely nothing. 

  • Bapter272's avatar
    Bapter272
    Seasoned Newcomer
    2 months ago

    This entire week I’ve been getting 24+ ping when i usually play on 9 please fix it the difference between 9 and 20 is VERY noticeable. i know it’s not my internet provider because in any other game it tells me 9 ping 

  • SpenceDawg122's avatar
    SpenceDawg122
    Seasoned Newcomer
    2 months ago

    I am in Utah and experiencing the same issues. Ping usually 20-30 is now 80-100 for past 2 days. 

  • wesleychatham's avatar
    wesleychatham
    Seasoned Newcomer
    2 months ago

    Same here, in Texas and my ping has moved from 8 to 22-26 and it feels awful over the past week. Have never been able to find an 8 ms game in a long time.  

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