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EA_Pulsar
Community Manager
3 months agoThis is likely because you haven't played FC 25 on that account to unlock early Web and Companion AppsYou will need to play FC 26 in order to unlock it.
tommijo9a
3 months agoSeasoned Newcomer
Hi, I have FC 25 on the PS5 and have played a lot recently (yesterday). I am completely signed out of the game on the PS5 and I am having the same issue. I can not access the web companion on either pc or mobile getting the exact same error as the original poster. Please can someone get in touch or investigate this? I managed to log on to the companion app for say 15 seconds one time, where I could select my beginner pack - then it kicked me out and havent been able to enter it since