Lost 15 Draft Tokens with Matchmaking Errors
Dear Support Team,
I am experiencing a persistent technical issue that has caused me to lose approximately 15 draft tokens.
The Problem:
- When I enter any draft match, I'm automatically returned to the draft menu
- Matches are recorded as 3-0 losses without any gameplay occurring
- This issue only happens in draft modes - other game modes work normally
- Sometimes I can only control one player instead of my entire team
What I've Tried:
- I previously contacted support and followed all suggested solutions
- Unfortunately, none of the solutions resolved the issue
- The problem continues to occur consistently
Evidence:
I have complete documentation including screenshots and video recordings showing these errors.
I would appreciate your assistance in:
1. Investigating this technical issue
2. Restoring my lost draft tokens
3. Resolving the matchmaking errors
Thank you for your attention to this matter.
Sincerely,
[Your Name]