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twigg0303's avatar
twigg0303
Newcomer
7 days ago
Solved

No refund?

I cancelled a pre order of ea fc26 on xbox over a week ago, but still haven't received a refund. I cant get anywhere talking to robots for support.

  • twigg0303​ 

    From the Xbox website linked below...

    If you change your mind and want to cancel your pre-order, you can do this up to 10 days before the game launches by signing in to your Microsoft account and going to your order history page. After this time, you may be billed, and to cancel you'll need to request a refund.

    For more info about the refund process, go to:

    Digital Game Purchase Refund Terms

    WEB LINK

1 Reply

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    7 days ago

    twigg0303​ 

    From the Xbox website linked below...

    If you change your mind and want to cancel your pre-order, you can do this up to 10 days before the game launches by signing in to your Microsoft account and going to your order history page. After this time, you may be billed, and to cancel you'll need to request a refund.

    For more info about the refund process, go to:

    Digital Game Purchase Refund Terms

    WEB LINK

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