EVERY single FUT game I try to play, it all works fine until half time. As soon as the cutscenes start playing in the background of the half time-menu, the game drops to like 5-10 fps and it becomes impossible to play. I've tried troubleshooting it and messing with the files for hours and nothing works. Can't even get a refund through steam anymore. So disappointed, and I don't seem to be the only one with this problem. Idk anything about my specs but I have AMD Ryzen 5000 series 5 and Nvidia 3050.
Community ManagerHey vikkaz69 can you grab me a DxDiag to take a look at your system: https://help.ea.com/en/articles/platforms/dxdiag-information-pc/
Darko
From a diagnostics perspective, a DxDiag won’t meaningfully narrow this down:
DxDiag is static, not time-series.
It captures DirectX version, drivers, and basic hardware, but no runtime telemetry: no frametime curves, no Present/Flip timing, no per-frame CPU/GPU utilization, no I/O spikes, no shader compilation events. The symptoms here are intermittent/runtime by nature.
Stutter & slow-motion are engine runtime/scheduling issues.
Typical root causes are frame pacing, thread scheduling (simulation/render/input), shader compilation, asset streaming (I/O), DX12 barrier/queue contention, V-Sync/frame cap/Reflex/Frame Generation interactions, etc.—none of which are visible in DxDiag.
Another common problem is the controller stops working:
Controller dropouts are HID/XInput runtime path issues.
These often stem from the HID stack, USB/Bluetooth polling, overlay/input mappers, focus/foreground changes, or engine deadzone/rate limits. DxDiag lists devices, but it doesn’t show polling rates, packet loss, or HID errors around the time of failure.
Anti-cheat/overlay/DRM hooks are runtime interactions.
Conflicts between EA AntiCheat and overlays (GeForce Experience, Discord, RTSS), or with Reflex/FG, occur at runtime. Hook chains and API intercepts aren’t represented in DxDiag.
Problem prevalence suggests build/engine scope, not a single machine.
With many users reporting identical symptoms on heterogeneous hardware, collecting individual DxDiags adds noise but little diagnostic signal.
Actionable data that would help engineering instead:
-> Game logs & crash/debug dumps from the current EAFC 26 build (happy to provide exact files/paths if you share them).
-> PresentMon or ETW frametime traces (per-frame CPU vs. GPU bound, missed presents, flip model).
-> GPUView/ETW trace with DXGI/D3D12/Disk I/O/Network providers to surface shader-compile hitches, streaming stalls, ISR/DPC spikes.
-> In-engine telemetry (simulation-ms, render-ms, RHI-ms, shader-compile markers, streaming queue depth, net-tick drift).
-> EA AntiCheat logs to check for hook/block latency.
-> Windows Event Viewer extracts (System + HIDClass/USB/Bluetooth) around the controller dropout timestamps.
-> Network telemetry (RTT/packet loss/tick-rate) if the “slow-motion” correlates with online sessions.
-> Settings snapshot: V-Sync, frame cap, Reflex, DLSS/FG, exclusive fullscreen vs. borderless, controller path (XInput for example), and overlay status.
Can we as a community help with this?
Hey EA_Darko I confirm that problem described by vikkaz69 is exist. Have same problems with FPS drops. Every time in 2nd half after cut scenes break or sometimes even during walkout animation. My GPU is working about 40-50% in 1st half and after cut scenes its going to 99% all the time (fps is going down to 5-10, cant play). Only closing the game fixing the problem and then GPU is going back to normal work.
I have fresh W11 install with drivers (including NVidia newest one).
EA_Salmon , EA_Kalina , EA_Barry , EA_Lanna , EA_Universa , EA_Aljo, EA_Garrus plz do something with this, bcoz problem is global as You see. So many cases about that from PC players.
EA_Groguet , EA_Edu , EA_Yafo , EA_Hux , EA_Rtas , EA_Antonio , EA_Failroader , EA_Vendcera please guys, all of You check this case. So many reports about dramatically fps drop to 5-10 and GPU working on 99% after cut scenes in 2nd half game. Im sure its performance bug in the game, like I said i have fresh w11 install with drives (including Nvidia newest one), nothing more and problem isnt fixed.
Same here :')
Same here.
EA_Darko The same issue happens to me as well but the fps drop happens during the loading into UT.
On launch i get 160 -180 fps in the base home screen.
i check the settings and its all on low with vsync on and 1920x1080 res.
I enter Ultimate team and the moment i load into the menus the fps drops from 120 to 7. The graphic settings are the same at this point but vsync gets turned off on its own. If i turn it on and leave UT back to the main menu, Vsync is turned off again.
One fix for me that works less than 50% of the time is to close the game and verify file integrity on steam, then pray that i get fps.
Another thing i noticed is that on steam, no matter how many times i verify file integrity, there is always a 31.6mb download. After this the fps issue sometimes fixes itself through setting Vsync on and joining UT till fps stabilizes.
Not sure why there is a download everytime i verify considering that it just checked the files.
Update: I see now that the link don't work and this site wont let me attach .txt files. How do I share my information?
Hello friend, the link to what you requested is below.
Thank you!
