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Rising Newcomer

1 day ago

Steam purchase FC26 - "Unable to get game" and EA Help form won't submit

I bought FC 26 on Steam, but when I launch the game, it shows "Unable to get game" error. What I've tried: · Steam purchase is completed · EA account is linked to Steam · Verified game file...

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steam

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EA_Darko

Community Manager

15 hours ago

Sorry to see that you are running into issues liang_yi_jun0509

Can you grab me a screenshot of the full error you see, as these often have info that help us narrow down the cause.

Have you ensured that the logged in EA account is the one linked to your Steam account and not a secondary one? Logging into the wrong account on the EA side can cause issues.

Darko