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494519766's avatar
494519766
Rising Newcomer
6 days ago

Urgent: Steam account hijacked, bound to banned EA account, need unlink help

My Steam account was stolen by a hijacker, who bound this Steam to his own EA account which is now banned. I have the full Steam purchase receipt for EA SPORTS FC 26 as ownership proof. Please help unlink my Steam from that banned EA account and rebind it to my current valid EA account.

2 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    11 hours ago

    Hi, there hasn’t been any reply for a while. Has the issue been resolved?

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hi 494519766​,

    Sorry to hear your Steam account was compromised and linked to an unfamiliar EA Account.

    Unfortunately, we can’t unlink accounts or review private account ownership information from the forums. Please secure your Steam account first, then contact EA Support so they can review the account-linking history and available recovery options:

    Select Contact us at the bottom of the guide. If live chat hasn’t been able to help, you’re welcome to use the webform.

    Keep your Steam purchase receipt available, but please don’t post it or any other private account details publicly. Also, please avoid making further linking changes, as game progress and content may remain tied to the EA Account where they were earned.

    I hope the account-linking issue can be properly reviewed soon.

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