FC 26 Ban for Alleged Balance Transfer Activity - Please help
I’m honestly not sure where else to turn regarding a ban I received in FC 26 Ultimate Team. I know this probably isn't the proper channel for something like this, and I apologize for making this post. I'm just honestly at the point where I'm grasping at straws and trying anything I can to get my case properly looked into. My account was recently banned for alleged "Balance Transfer" activity. I have never bought, sold, or transferred coins through a third party website or used any kind of coin selling/transfer service. I have always played Ultimate Team normally and have never knowingly violated the rules. The email I received states that my suspension is for 28 days, however by the time the ban expires, I will miss out on the chance to earn FC27 rewards, which I look forward to play. My initial appeal was denied, and I already made a 2nd one. I don't know how or what to do in order to prove that I am innocent, and I beg someone to help me. I completely understand that EA needs to take action against people who actually engage in coin transferring, but I genuinely believe this is a mistake in my case. I would really appreciate it if someone could take a closer look at my account and the reason for the ban. I’m not asking for special treatment, I simply want my case properly reviewed. If you need any additional information, logs, screenshots, or anything else from me, I’m more than happy to provide it. I don't know where else to go, and seek help from.
Thank you for taking the time to read this. My case number #253336687
Hey Amunlee,
Unfortunately we can't look into or help with bans here on the forums. If you've already raised a second dispute, I can only recommend that you wait until you get a response from our terms of service team. They're the ones who can look into things like this.
