Mass False Bans for “Balance Transfer” on PC
Throwback to 24.12.25, when EA’s automated detection system flagged thousands of PlayStation accounts for “balance transfer.” After 8–10 hours, they fixed the issue and unbanned everyone with a singl...
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The things I've had to deal with in the past days are ridiculous so I'm going to share my experience here for people that might face a similar situation. I will give updates below this post if anything happens in the meantime.
This is the second time i make this post, first time got removed for no given reason.
A couple days ago i got an email in the middle of the night, saying i was permanently banned from FC 26.
I can only guess why i have been banned for ''coin transfer'', as the email stated, but its ridiculous that the automated ban system even flags an account for what I'm about to share.
I play on PC, which has a much smaller playerbase than console, which means the transfer market is a lot less active in comparison. I was awake super late at night for a couple days (around 5am GMT+1), so i started trading, bidding on hundreds of more expensive, rare cards, since they can fluctuate in price a lot. They can potentially make you a lot of profit if you get lucky and win one of those bids, which i eventually did. A few each night, maybe 1 out of 20 players i was bidding on. All this data is easily accessible data for EA. Of course, i then sold those players for the price they were selling for at that point in time.
What's most ridiculous to me is, that it is literally impossible to transfer coins through bid? Like, everyone could just bid on the same players I make a bid on, which people did on most of them.
Why am i being punished for normally using the transfer market?
I understand that this might have been issued by an automated system, but why has my first ban appeal been denied almost immediately, without anyone actually looking into things? It should be blatantly obvious that i haven't done anything against the TOS.
How is this the way a long time paying customer that never had any problems with their account in any way shape or form is being treated?
I've spent countless hours (900+ just in FC 26) and a lot of money this year again, while passionately building my account to where it is right now, just to get banned right before the biggest promo of the year? I have already missed out on a lot of things that expired over the last days. Why would I ever participate in coin transfer, when I barely ever even use expensive players bought on the transfer market? Easily 80% of the players I use are evolutions, with the other 20% probably being 15% SBC players. Also, why would I ever be stupid enough to risk my account, that has been in good standing for many years? There is countless more reasons why none of this makes any sense.
My case has been stuck at ''Waiting on Studio'' for DAYS now.
I'm not even sure if i will get my account back at this point, since i have not heard any reasoning for my ban other than the general topic.
I'm beyond frustrated and scared that i will not be unbanned since I unfortunately haven't had a single positive experience with EA Help this far.
I have also opened another case with a ''Data Subject Access Request'', basically asking for them to send me the market data related to my account so i can prove that i haven't done anything wrong. No response for this case yet.
If anyone has any idea what options I still have, please let me know, I'm desperate for anything that could help me solve this misunderstanding at this point.
Finally, someone with the same exact case I have!!!!!
I've been potentially banned for the exact reason u have, every night I stayed up late and the market suddenly gets flushed with open bid players so I made huge profits from them.
My only guess at the reason for the ban is that I in some way bought multiple cards from some dude that was mass listing cards on open bid.
I've reached 6mil in this account after 1300 hours played yet they just banned me from the market last week before TOTY.
My appeal has been kept on "'waiting on studio'' for 5 days now!!!! I'm kind of happy someone else got banned for this cause maybe it means they will realise many players on PC were wrongfully banned for the same reason and solve these cases faster.
I really hope an EA employee sees this post man it actually sucks to have dedicated so much time on the game just to get your hard work demolished in an instant.
Yea exact same case, glad to hear im not the only one.
Hope we both eventually get unbanned, hopefully before we miss most of the good stuff from TOTY...
Its infuriating to get banned without reason, but its even worse, like in both of our cases right now, when it happened right before the biggest promo of the year.
And all that, just because we decided to put MORE time into the game, fully committing to trading to be able to even afford anything during the promo. I was at about 2.6m right before i got banned, made about 1.5m in 3-4 days. Was super excited that the time i spent trading was finally being rewarded after countless mediocre attempts.
But here we are. Praying to be unbanned, when it shouldn't even be a question. Already missed out on loads of content during our bans for no reason whatsoever.
I really hope you get your account back bro, good luck.Got banned today for the same trading method, please make some buzz about this on social media. This cannot go unnoticed. We need some outrage for EA to do something.
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