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Joeycrack2010's avatar
Joeycrack2010
Rising Novice
28 days ago
Solved

My FC 26 Transfer Market Ban – Request for Manual Review

I’m posting because I’m looking for guidance regarding a Transfer Market ban on my EA SPORTS FC 26 account.

My account was flagged for alleged coin distribution, and I lost access to the Transfer Market. I have appealed multiple times, but the penalty has remained in place.

I want to clearly state that I have never bought, sold, or transferred coins. I also do not use any third-party software, websites, apps, bots, or auto-buyers for trading. All of my Transfer Market activity is done manually through my PS5 using the official FC 26 game interface.

My trading consists of manually sniping and flipping players. I purchase players listed below market value and relist them at an appropriate market price. I was trading frequently because I was saving coins to purchase a 99-rated player and work towards building a 99-rated team.

I understand that EA has systems designed to protect the game from coin distribution and other violations. However, I genuinely believe my legitimate Transfer Market activity may have been incorrectly interpreted.

I am respectfully asking EA to have a human member of the appropriate Terms of Service team personally examine my Transfer Market transaction history and coin history. I believe a review of the actual transactions will show that my coins were earned through legitimate in-game trading.

I have also submitted a privacy/data request asking for information relating to my Transfer Market activity, the penalty, previous appeals, and the data used in connection with the enforcement action.

I would genuinely prefer to resolve this directly with EA. However, if I cannot obtain a meaningful review of the evidence behind the penalty, I intend to file a complaint with the Better Business Bureau (BBB) to formally document the issue and seek assistance in having my case properly reviewed. This is not intended as an attack on EA—I simply want my account and transaction history examined fairly by a person.

If anyone has experienced a similar situation or has advice about getting a proper manual review, I would appreciate hearing from you.

Thank you.

4 Replies

  • This is the message I got from EA Terms of Service: WHY? I HAVE DONE NOTHING WRONG 
    Hi,
    We’ve completed a new review of your most recent appeal regarding the action taken on your EA Account.

    Decision on your appeal

    After carefully reviewing your appeal, we have again confirmed that the penalty on your account was applied correctly and should remain in place.

    Our rules

    Being part of a gaming community should mean that all players are safe, welcome, and included. We’ve created the Positive Play Charter to explain what behavior and content is and isn’t allowed across EA games and services.

    Positive Play Charter: https://x.ea.com/83683

    We take action when players don’t follow the Rules of Conduct in our User Agreement, which you accepted when creating your EA account.

    User Agreement: https://x.ea.com/83684

    Learn more

    Visit our penalty history page on EA Help to review the history and status of your account, learn more about how EA handles repeat violations or submit an appeal if you disagree with our decision.

    My Penalty History: https://x.ea.com/83685

    Please note: this inbox is not monitored, so replies to this email won’t be seen.

    Thank you,
    EA Terms of Service
     
      
       
  • Going through the same thing, very frustrating and disappointing. Either the Terms of Service Moderation team are evil or incompetent, or both.

    They are definitely aware that innocent players are penalised but don’t care.

  • Same problem with my account on Fc 26 FUT market: I am blocked as an error! EA sucks, you are losing a customer on FC 27! Please solve asap, 2 days left for solving.