Forum Discussion

wildinstino's avatar
wildinstino
Newcomer
5 months ago
Solved

Transfer Market unlocked in-game but still locked on FC Companion App

 

Hi everyone,

I’ve got a weird issue with FC 26 Ultimate Team and wanted to see if anyone else has had this.

On Xbox, I’ve fully unlocked the Transfer Market. I completed all required objectives and waited the 48-hour period. Everything works normally in-game — I can buy, sell, and use the Transfer Hub without any restrictions.

But on the FC Companion App, it still shows the Transfer Market as locked and tells me I need to unlock it. It doesn’t seem to be synced with my in-game progress.

Has anyone had this before?

If yes, did it fix itself after some time, or is there something else I need to do?

Thanks in advance.

  • Hey wildinstino​ it can be confusing, but unlocking access to the transfer market in-game does not always unlock the web and companion app.

    For the in-game market, you can find all the info here

    When it comes to the web and companion app, it is a little different as laid out here

    How long does it take to unlock the Transfer Market?

    Our advisors can't grant access to the EAS FC Transfer Market or tell you when you’ll get access. 

    How long it takes to unlock the Transfer Market is based on a few factors.

    • Your account history and if it’s in good standing from following the EAS FC rules.
    • The number of Ultimate Team™ accounts you’re using on the same device.
    • The number of active days you’ve played Ultimate Team™.
    • An active day is when you’ve played three full matches in Ultimate Team™ and logged in to the Web or Companion App within a calendar day, following UTC timezones, per Ultimate Team™ account.

    Playing more than three matches per day won’t increase your chances of unlocking the Transfer Market.

    Here are some examples of how many active days of playing it takes to get access to the Transfer Market. 

    • For an Ultimate Team™ account that’s in good standing, and is the only account that’s been created on or logged in to from a device, playing two active days will normally earn you access.
    • For an Ultimate Team™ account in good standing that’s not the only Ultimate Team™ account that’s been created on or logged in to from a device, it should take at least four active days to earn access. Depending on the number of Ultimate Team™ accounts used on a device, it could take longer.

    If you share your device with siblings or friends who also play Ultimate Team™, it may take more time for each Ultimate Team™ account to earn access

    Let me know if you need any further help.

    Darko

     

7 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 months ago

    Hey wildinstino​ it can be confusing, but unlocking access to the transfer market in-game does not always unlock the web and companion app.

    For the in-game market, you can find all the info here

    When it comes to the web and companion app, it is a little different as laid out here

    How long does it take to unlock the Transfer Market?

    Our advisors can't grant access to the EAS FC Transfer Market or tell you when you’ll get access. 

    How long it takes to unlock the Transfer Market is based on a few factors.

    • Your account history and if it’s in good standing from following the EAS FC rules.
    • The number of Ultimate Team™ accounts you’re using on the same device.
    • The number of active days you’ve played Ultimate Team™.
    • An active day is when you’ve played three full matches in Ultimate Team™ and logged in to the Web or Companion App within a calendar day, following UTC timezones, per Ultimate Team™ account.

    Playing more than three matches per day won’t increase your chances of unlocking the Transfer Market.

    Here are some examples of how many active days of playing it takes to get access to the Transfer Market. 

    • For an Ultimate Team™ account that’s in good standing, and is the only account that’s been created on or logged in to from a device, playing two active days will normally earn you access.
    • For an Ultimate Team™ account in good standing that’s not the only Ultimate Team™ account that’s been created on or logged in to from a device, it should take at least four active days to earn access. Depending on the number of Ultimate Team™ accounts used on a device, it could take longer.

    If you share your device with siblings or friends who also play Ultimate Team™, it may take more time for each Ultimate Team™ account to earn access

    Let me know if you need any further help.

    Darko

     

  • TimTal's avatar
    TimTal
    Seasoned Newcomer
    3 months ago

    Hey!

    I am having the same issue as you did. I have full access for the transfer market on the real game but I don't have it on the companion app. I downloaded the app about 24 hours ago now. I play ultimate team alot and i have played tons of games. My rating is a 92 and my chem is a 31/33. Were you able to find out on how you were able to fix your issue? Please help me out. Thank you!!

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey TimTal​ it is likely the case that you have not unlocked access to the app yet.

    If you check my previous post, it has all the info and links you need.

    Darko

  • Jay_J_Ayres's avatar
    Jay_J_Ayres
    Traveler
    3 months ago

    Hey iv played the 3 active days on my fc 26 account and it still says that the transfer market is still locked in the companion app

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey Jay_J_Ayres​ the accepted solution has all the info around this.

    In some cases, it may take longer than 3 days to unlock access.

    Darko

  • I am having the same exact problem except i have been playing for a week and a half now i play at least 4 games each day. i have already bought and sold players as well as watched youtube videos as well as red the information on how to obtain access as well as this forum and others and completed objectives such as venturing out & new beginning however still no access in the companion app. This is starting to frustrate me and prevent me from continuing playing this game i quite literally don’t know what else to do.

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    2 months ago

    In some cases omarislust66​ it can take a little longer to earn access than expected. During times like this, the best thing to do is keep playing and having fun.

    Darko