Forum Discussion
Welcome to the club, which is ironic considering that is an EA phrase as well.
Similarly I was banned on Sunday for coin distribution that has changed to become balance transfer.
Multiple appeals go nowhere as its impossible to prove a negative. It is also impossible to refute the evidence as they provide none. The response of 'we have looked at your account and we have decided you did something' is what you consistently get.
If you are based in the UK or EU you can request your personal data via GDPR using their online system which should contain ll their correspondence with you and about you. I am waiting for mine to come. They claim a 'couple of hours' but expect it to longer
You can also escalate to their legal department whose address is readily available via a Google search which can also help with other routes of complaint
The more complaints they get the more it cannot be ignored. Their systems are broken
The mods on here will not be able to help other than send you to their help and penalty history appeal form. Its not their job to help in reality just deflect. Its not their fault so be kind to them.