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ShanghaiTy's avatar
ShanghaiTy
Seasoned Rookie
1 month ago
Solved

Xbox FC26 Mass “Coin Distribution” Permanent Bans

@EAHelp @EA_CommunityTeam

Details:

• First email: “Terms Violation”

• Appeal → second email: “Coin Distribution”

• Case status: “Waiting on Studio” → “Declined”

• Penalty History: empty after appeal

Affected accounts (all same daily batch):

1. My main account(xbox ID: peterzhang80)– recent FC Points purchase, unused.

2. My RTG account(xbox ID: ty zhang8520) – started heavy play last week; zero trades.

3. Friends – normal SBCs, manual small buys only.

Common points:

• All Xbox.

• All hit ~18:10 Beijing Time.

• Zero coin farming, zero bots, zero transfers.

Attachments:

• 1st Red-mail( ban me have no reason) watch the mail's TIME

• 2nd Red-mail ( I swear I didn't buy or sell any coins)

• Case pages. ( after the 2nd mail, the status turns to decline)

• Purchase receipts. (recharged the fc pionts, still leaving in my accounts)

•My RTG account also got banned yesterday, I just use it one week( at the same time 18:14pm Beijing time)

•My friends account(one of my friends, actually we have more than 10 members got banned in this week ) the funny things, He got the yellow ban after the red ban. THE 1ST MAIL ALSO IN THE SAME TIME.

• Screenshots from Chinese FC26 Tieba – same daily bans reported.(almost same time daily)

Request: Review batch. System error likely. Thank you.

Also, multiple Xbox players in Chinese FC26 Tieba forums reporting identical bans at the same daily window—screenshots there too.

Please check if this is a system glitch. Thanks for listening.

  • EA_Darko's avatar
    EA_Darko
    1 month ago

    Hey knmknm1234567​ please do not mass tag CMs or anyone else on the forums as we consider this spam.

    If you or anyone else has a ban on your account then the best thing you can do is appeal by following the steps here

    We don't have the ability to assist with these issues here on the forums. It's simply not something that we can help with, we can offer guidance but just this. Know it's frustrating but we simply can't.

    We will flag this with the team to look into.

    Darko

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