Hi, i bought the game around 3 hours ago and would like a refund.
I tried the chatbot and keeps going in a loop with no help whatsoever.
I tried automated refund tool and even tho i meet all conditions, it's not there. It's also not an option in recent orders. Unsure what else to do. Please help.
Thank you
Community ManagerHey there, I'm really sorry to hear that.
If you cannot use the refund tool to request a refund, please reach out to an EA advisor using the "Contact us" option at the bottom of the EA Help page. If you keep being redirected to the refund tool by the chatbot, please tell the chatbot that you're having issues with your EA account and that you need to speak to an agent, and you should be redirected to an advisor.
Let us know if you have any further questions.
