FC 27 PS5 – Unable to play ANY online match
Hello EA and FC 27 community,
I am having a serious online connectivity/matchmaking problem on EA SPORTS FC 27 on PS5.
I cannot play any online match in the game.
The problems are:
- Ultimate Team – Division Rivals: the game searches for an opponent for approximately 6 minutes and then shows:
“We couldn’t find any opponents. Please try your search again later.” - Ultimate Team – Rush: the game searches for approximately 3 minutes and then shows:
“Couldn’t find teammates.” - The Grounds: I can complete the initial match with Mbappé, but after selecting The Grounds, the game gets stuck on a black screen and never loads.
I have already tried several solutions:
- Restarted the PS5.
- Restarted the router.
- Tried a different internet connection.
- Changed the DNS.
- Completely reinstalled FC 27.
- Deleted the game’s saved data.
- Checked my PS5 internet connection.
- My PS5 shows NAT Type 2.
- PlayStation Network connection is successful.
- My EA FC 27 Web App works normally with the same EA account.
- I am using the same PSN/EA account that worked normally with FC 26.
This does not appear to be an isolated Division Rivals problem because Rivals, Rush and The Grounds are all affected.
I have also seen other players reporting similar problems on PS5.
Could EA please investigate whether there is a server, matchmaking, account or FC 27 connectivity issue affecting my account/region?
I have already tried the usual troubleshooting steps, so I would appreciate a more specific solution or confirmation if this is a known issue.
Platform: PS5
Game: EA SPORTS FC 27
Modes affected: Ultimate Team, Division Rivals, Rush, The Grounds
NAT: Type 2
EA Web App: Working normally
