Severe gameplay sluggishness/heavy gameplay in EA FC 27 on PS5

Please give us update if the problem fixed or not

i have this same problem, i log into a friends account on the same console and it works perfectly.. feels like my account has had a handicap put on it. this game will make me sell my console, something going on with ea

I managed to connect to them directly through the standard EA Help page. After choosing the game and the technical topic, go to the bottom of the article where it asks, "Did this article help you?" and click "No."

Right after clicking "No," the option for Live Chat / Contact Us opened up for me.

They officially opened a case for my heavy gameplay issue and escalated it to the technical team for investigation. You should definitely try this path to get in touch with them.

I managed to open a live ticket by switching the EA Help website language to English (US). If the site is in your local language, it doesn't show the contact options and loops back to a feedback form.

I have the same issue in ultimate team. I think that’s just how the game mode is for now honestly. When I played seasons the game was moving like normal and the players could turn. But when I played ultimate team, using the exact same player cards I just used in seasons, they moved like they were running in mud and wearing ankle weights. I don’t get it. 

Only way is through here and every year where I do ask for help and create posts, nothing is done about it.

Its impossible to find the IP Address for the Sydney Server so I can complete the right test.

Have you contacted EA directly, it may be that we’re connecting to the wrong data centre which could be causing issues. I cant seem to find a live chat option?

I have unfortunately had the same issues for 4 years now. Nothing will work. 3ms average each game and I can’t do a thing about it. So unbelievably unplayable.

worst part is that my neighbour across me has no issues…