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Thanks!
- EA_Lanna
Subject: UNKNOWN ERROR [10000] when joining league
Description:
Hi EA Team,
I’m facing an issue whenever I try to join a league. The game shows the message:
> “UNKNOWN ERROR [10000] – Sorry, something unexpected went wrong. Please make sure you have a reliable network connection and try again.”
After tapping OK, it returns to the previous screen and I can’t join any league.
Details:
Device: Xiaomi Mi 10T
OS: Android 12 (MIUI 14)
Region: India
UID: [removed]
Network: Tried both Wi-Fi and mobile data (same issue)
Game Version: Latest (updated from Play Store, Nov 2025)
What I’ve tried:
• Cleared cache and data
• Reinstalled the game
• Tried on both Wi-Fi and mobile data
• Tested a guest account (it worked fine, so the issue seems account-specific)
Expected:Should be able to join a league normally
Actual: Shows “UNKNOWN ERROR [10000]” every time
Please check my account for any restriction
or bug causing this. Thanks!
Community ManagerCommunity Manager
