Forum Discussion
EA_Pulsar
Community Manager
14 hours agoHi, thanks for the report about the trouble you experienced with the game. To help investigate further, can you share:
Your device model
OS version
Your region/country
ISP/mobile provider
and whether you’re using Wi-Fi or mobile data?
Also, please try the additional troubleshooting steps here in the meantime and let us know the results. Thanks!