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goxer_2014's avatar
goxer_2014
Newcomer
3 days ago
Solved

FC Mobile Guest Account Recovery

Hello EA Support,

I accidentally deleted FC Mobile from my phone. My account was a Guest account, and I lost my team and progress.

My device is Infinix X6835B, and Google Play now says that FC Mobile is not compatible with my device.

Please help me recover my Guest account and my progress.

Thank you.

1 Reply

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey goxer_2014​,

    If you still have the User ID of your old account you can reach out to our live support team and they'll be able to take a look into this for you. If you don't, and it was a guest account, then I'm afraid your old progress is likely unrecoverable.