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fq0wb1l9wefq's avatar
fq0wb1l9wefq
Seasoned Newcomer
30 days ago
Solved

Hackers are causing bugs a

Hackers are causing bugs and freeze my game and score me ae error caused by fc mobile player band them all.

  • Hi  fq0wb1l9wefq​. If you suspect someone is cheating, please report them through the proper channels — we can’t investigate or action cheating reports on the public forums, and we also can’t allow “naming and shaming” here.

    Report cheating, harassment, and illegal content

    If the issue you’re seeing is more like disconnects/freezing, try these quick troubleshooting steps, just to rule out any errors:

    • Force close the app, then reopen it.
    • Restart your phone/tablet
    • Update the game and  your device OS
    • Switch networks (Wi-Fi and mobile data) and restart your router. 
    • Make sure you have enough free storage 

4 Replies

  • Chicopercebexd's avatar
    Chicopercebexd
    Seasoned Newcomer
    2 days ago

    How con you guys let this get to the point where you can't even report them because they don't even appear on the history. It gets kinda annoying when you're fairly PTW and you have to deal with cheap*** hackers, You're waiting for the match to start and once it loads it'll kick you out and minutes later Match finalized, You loose and can't even report.

  • Chicopercebexd's avatar
    Chicopercebexd
    Seasoned Newcomer
    2 days ago

    That's the point, my example it once it loades 100 percent it kicks you out of the match and once you go to the history, You can't even report the player because they don't even appear. I don't have a problem with the pay to win, I myself spends some money on the game but it's getting annoying with all these hackers

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    30 days ago

    Hi  fq0wb1l9wefq​. If you suspect someone is cheating, please report them through the proper channels — we can’t investigate or action cheating reports on the public forums, and we also can’t allow “naming and shaming” here.

    Report cheating, harassment, and illegal content

    If the issue you’re seeing is more like disconnects/freezing, try these quick troubleshooting steps, just to rule out any errors:

    • Force close the app, then reopen it.
    • Restart your phone/tablet
    • Update the game and  your device OS
    • Switch networks (Wi-Fi and mobile data) and restart your router. 
    • Make sure you have enough free storage 

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