Forum Discussion
1 Reply
- EA_Lanna4 hours ago
Community Manager
Hey 3t8uv2c5amlw,
This tends to happen when the account is underage. If there's been a mix-up and you're not actually a minor, you can update your EA account information by going to your Account information page and clicking 'Edit' next to your Date of Birth.
If you run into any issues, our support team can help age up the account after verifying your age. Send them a help ticket from in-game, and they'll do their best to assist you with this.
- EA_Lanna