Internet was disconnected

Why did he take me out of the match and say that the Internet was disconnected, but the Internet is in its best condition, and I was about to win, take me out of the match, and then the opponent turned the result in his favor

I hope justice in this 😔

THERE IS ANOTHER PROBLEM, WHICH IS THAT WHEN I OPEN ANY PACKAGE, I ONLY GET THE WOST ITEMS FROM THE FIRST TIME I OPENED THE ACCOUNT IN FC MOBILE. PLEASE IMPROVE THE LUCK IN THIS.

[Title edit, EN only please - EA_Barry]