League ownership transferred but can't leave the League

Hi 424dpxxhgin8​, 

It sounds like there’s been a hiccup with your league transfer. Let's see...how long ago has it been since you transferred the league ownership? Is it showing someone else as the league owner when you check? 

- EA_Lanna

12th may around 7pm I transferred the League ownership to one of my friend but then suddenly it transferred to another person and i become a member.But then when i try to leave the League i can't.

Hi 424dpxxhgin8​,

That is odd. I'm not sure what might be happening there. It might be a bug, but to help rule out some potential technical causes, let's run through some troubleshooting. Can you share what device you play FC Mobile from? The steps I share will differ depending on whether you're on iOS or Android. 

In the meantime, it'd be good to write down a copy of your User ID just for your own keeping, in case you need to contact the support team. The User ID can only be obtained from within the game itself, and it helps the support team locate your account if they need to pull it up. 

- EA_Lanna

I am using Android phone (Redmi 5). And my game uid is *snip*  and id name-"Bangladesh". Please help me to solve the problem. 

(CM: Edited to remove User ID. Keep it secret, keep it safe! 🧙‍♂️)

كيف وجدت الحل

Hi 424dpxxhgin8​, 

Thanks for sharing the device type. I'll pop down the steps for Android devices below. Before completing those steps, please make sure to back up your game and link your account to Facebook or Google Play to avoid losing game progress, just in case.

Complete these steps:

1. Clear Cache: clear your cache by going to Settings > Apps > Clear Cache.
2. Update to the latest: Check that your phone and Google Play Store app have the latest updates. If you're unsure how to check your device for updates, check out the Android Help Center.
3. Close other apps: Close any other apps you have open and try relaunching your game.
4. Check the date and time: If the date and time on your device don't match your location, update them in Settings. If you're using a VPN, turn it off, then reload or reinstall your app.
5. Reinstall the app: IMPORTANT!!! Before completing this step, be sure to back up your game to avoid losing game progress.
6. Restart your device.
7. Try on another device: If there's still a problem after you've tried everything and you have another device you can use, install the app and see if you have the same problem.

Hoping these will help everything sync up and resolve the League error. 

- EA_Lanna

Hi tebhnvd2wyce​, 

Thanks for your post. A heads up, we ask all members to use the language of the board so everyone can understand and be a part of the discussion. This board is supported in English, could you please edit your post to share this in English please?

- EA_Lanna

I have tried everything but the error is still showing😥.Don’t know what to do now.

Hi 424dpxxhgin8​, 

Thanks for giving those steps a go, and I'm sorry to hear they didn't resolve it. Let's see... could you try asking the current Leader to kick you from the League?

- EA_Lanna

I asked many times but didn’t get any response 😥.I am so tired after doing all of these like 7-8 days.Please help me.