My account was banned even though I didn't do anything wrong.
Dear EA Support Team,
My FC Mobile account was banned without any valid reason. After claiming my 120 Draft rewards, while I was upgrading my players, a ban notification suddenly appeared.
I have not violated any terms of service. Even during the recent in-game glitch/bug, I did not exploit it or purchase any players. EA has mistakenly banned an innocent player, which is extremely disheartening and discouraging.
I kindly ask EA to review my case and resolve this issue urgently.
Hey bqv8mc71ypk3,
If you feel an action was placed on your account incorrectly, please create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you.
We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks!
