Forum Discussion

51cblzzxw2dv's avatar
51cblzzxw2dv
Newcomer
3 days ago

My FC mobile account doesn't load after reinstalling the game

I uninstalled FC mobile by mistake and my account was deleted and now when I open the game it doesn't load and I get an error

1 Reply

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hi. Welcome to oud forums. Sorry to hear you're having trouble getting back into your account. Just to confirm, before you uninstalled FC Mobile, was your account linked to a platform such as Facebook, Google Play, Apple ID, or an EA Account?

    Also, after reinstalling the game, did you enter the same date of birth that was originally used on the account? Using a different date of birth can sometimes stop the correct account from loading. Underage users can't use linking features, for instance.